From Chaos to Control: Applying FinOps Thinking to SaaS
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This is a podcast episode titled, From Chaos to Control: Applying FinOps Thinking to SaaS. The summary for this episode is: <p>What happens when a cloud FinOps expert takes on the unruly world of SaaS? Ridge Fussell, Senior Manager of FinOps at The Home Depot, reveals the surprising complexity behind managing SaaS at scale—and why it's nothing like managing cloud. In this episode, learn why SaaS Management requires a different mindset and the first step you need to take to gain control and drive value.</p><p><br></p><p><strong>Chapters</strong></p><ul><li>00:00 Introduction</li><li>01:32 Understanding SaaS vs. Cloud Management</li><li>07:44 The Home Depot's Partnership Approach to Change Management</li><li>09:30 Identifying Gaps in SaaS Visibility</li><li>15:34 Crawl, Walk, Run: Building a SaaS Management Program</li><li>21:48 How to Get Started: Don't Try to Boil the Ocean</li></ul>
Key Takeaways
Difference between cloud and SaaS from a FinOps perspective
00:51 MIN
Building partnerships through communication and visibility
01:11 MIN
Slowing the buying process down through speed bumps, not road blocks
01:04 MIN
Making it better than it was when you started
01:14 MIN
DESCRIPTION
What happens when a cloud FinOps expert takes on the unruly world of SaaS? Ridge Fussell, Senior Manager of FinOps at The Home Depot, reveals the surprising complexity behind managing SaaS at scale—and why it's nothing like managing cloud. In this episode, learn why SaaS Management requires a different mindset and the first step you need to take to gain control and drive value.
Chapters
- 00:00 Introduction
- 01:32 Understanding SaaS vs. Cloud Management
- 07:44 The Home Depot's Partnership Approach to Change Management
- 09:30 Identifying Gaps in SaaS Visibility
- 15:34 Crawl, Walk, Run: Building a SaaS Management Program
- 21:48 How to Get Started: Don't Try to Boil the Ocean
Today's Host

Ben Pippenger
|Co-Founder, Chief Strategy Officer

Cory Wheeler
|Co-Founder & Chief Customer Officer

Meredith Albertson
|Chief Marketing Officer
Today's Guests

Ridge Fussell
|Senior Manager of FinOps at The Home Depot