Zylo

"How many applications do you think your organization has?"

From sales to sourcing to software asset management, Sam Griffin’s career has taken an unconventional path - but one that has ultimately set her up for great success. In this episode, learn how Genesys started tackling their SaaS problems, how Sam’s addressing the head and tail of software spend today, and how she’s able to do more with less thanks to automation and data.&nbsp; Episode highlights: <ul><li>[2:31] Background on Genesys and software for interacting with customers better</li><li>[3:41] Samantha's journey from archeological lab assistant to software asset management at Genesys</li><li>[6:04] How Samantha operates day-to-day, and her experience with Zylo</li><li>[8:21] Partnering with IT, forecasting for the business, and optimizing for architectural fit</li><li>[10:20] Software at every level of the organization and doing more with less</li><li>[11:55] Automation and thinking about how data drives efficiency and saves money</li><li>[13:49] The magic want approach to reclaiming licenses</li><li>[16:28] The maturity roadmap and setting priorities</li><li>[18:27] Projects Samantha is tackling right now</li><li>[21:27] Highlighting strong female leadership and support at Genesys</li><li>[24:02] Advice and helpful mindsets for future SaaS superheroes</li></ul>

Proven leader in software asset management with 6 years of experience in IT project management, contract negotiation, mergers and acquisitions, and strategic sourcing within the tech industry. Innovative professional and critical thinker with advanced skills in managing hundreds of vendors, providing cloud-based solutions, and spearheading continuous process improvement. Constantly motivated to build strong relationships, provide value to internal and external stakeholders, and impact meaningful organizational change.

Sam Griffin

Sourcing Manager, Genesys

What does it take to be a SaaS Management Superhero? Learn how software asset manager Sam Griffin helped Genesys start a successful SaaS Management program.


Sam Griffin: Wielding Magic Wands & Being a SaaS Management Superhero

SaaS Management Superhero Sam Griffin on Conquering SaaS at Genesys

From sales to sourcing to software asset management, Sam Griffin’s career has taken an unconventional path - but one that has ultimately set her up for great success. In this episode of SaaSMe Unfiltered, learn how Genesys started tackling their SaaS problems, how Sam’s addressing the head and tail of software spend today, and how she’s able to do more with less thanks to automation and data. 


Why Zylo

Solutions

Customers

Newsletter

SaaS has taken over the world – and your organization. Skyrocketing innovation. Empowering workforces. Embracing flexibility. The future of software is here. But with it comes new challenges.SaaSMe Unfiltered brings you uncensored, real-life advice on what it takes to conquer SaaS management and optimization. For the IT, software asset management, and procurement professionals knee-deep in SaaS every single day. SaaS superheroes just like you.SaaSMe Anything brings clarity to the chaos of SaaS, where Zylo Co-founder Ben Pippenger breaks down your burning questions about SaaS and how to manage it.Brought to you weekly by Zylo, the industry leader in SaaS Management and experts that help organizations of all sizes manage, measure, and maximize the value of their SaaS.For free resources to help you on your SaaS management journey, visit <a href="https://zylo.com/" rel="noopener noreferrer" target="_blank">zylo.com</a>.