Zylo

To achieve operational excellence, save money, and drive innovation, IT leaders must have effective processes in place. But, what’s the best approach? Look no further than Trenton Cycholl. As VP of Digital Business at ModMed, Trenton has a software management process on lock to not only reduce administrative burden for IT, but to also drive usage and adoption. In this episode, get an inside look at this process and how to crawl-walk-run your way to a successful SaaS Management program.Key Takeaways<ul><li>[06:26&nbsp;-&nbsp;07:42] Strategically aligned partnership with IT for go-to-market goals and customer experience goals</li><li>[07:43&nbsp;-&nbsp;08:46] The innovation budget, what it looks like. A flywheel effect for supporting innovative culture and tools.</li><li>[10:47&nbsp;-&nbsp;12:05] Legacy software practices and keeping up with the agile world of SaaS, a wakeup call to managing application inventory</li><li>[16:40&nbsp;-&nbsp;17:18] Insights into the discovery exercise, emotions around specific applications</li><li>[17:18&nbsp;-&nbsp;18:38] Balancing individual preference of needed tools, while reducing sprawl and inefficiency. Sometimes it isn't a balance.</li><li>[20:16&nbsp;-&nbsp;21:44] Operationalized usage and adoption of tools, using Zylo to glean insights compared to what used to be cumbersome spreadsheets</li><li>[23:39&nbsp;-&nbsp;25:08] The walk phase, what prevents successful license management, difficulty establishing inventory management</li><li>[26:32&nbsp;-&nbsp;27:35] Finding out thousands of licenses are unused, a security and financial concern</li></ul>


With over 27 years of information technology experience, I am a design thinking leader and a technology executive who delivers innovative and user-centric solutions for the healthcare industry. As the Vice President of Digital Experience at ModMed, I oversee the strategic direction and execution of the core technology areas that enable the delivery of our products and services, such as mobile, Microsoft, web, online commerce, data management, and Salesforce.

I am passionate about creating and implementing digital business strategies that align with ModMed's vision and goals, and that enhance our value proposition and competitive advantage. I apply design thinking principles and methodologies to understand the needs and expectations of our end-users, and to collaborate with cross-functional stakeholders and partners to deliver solutions that solve their problems and maximize their positive impact. I also mentor and coach others in the technology field, sharing my insights and experiences to help them succeed and grow in their careers.

Trenton Cycholl

VP of Digital Business at ModMed

In this episode, get an inside look at ModMed's IT processes and how to crawl-walk-run your way to a successful SaaS Management program.

How to Crawl-Walk-Run Managing SaaS in IT with Trenton Cycholl (ModMed)

To achieve operational excellence, save money, and drive innovation, IT leaders must have effective processes in place. But, what’s the best approach? Look no further than Trenton Cycholl. As VP of Digital Business at ModMed, Trenton has a software management process on lock to not only reduce administrative burden for IT, but to also drive usage and adoption. In this episode, get an inside look at this process and how to crawl-walk-run your way to a successful SaaS Management program.

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SaaS has taken over the world – and your organization. Skyrocketing innovation. Empowering workforces. Embracing flexibility. The future of software is here. But with it comes new challenges.SaaSMe Unfiltered brings you uncensored, real-life advice on what it takes to conquer SaaS management and optimization. For the IT, software asset management, and procurement professionals knee-deep in SaaS every single day. SaaS superheroes just like you.SaaSMe Anything brings clarity to the chaos of SaaS, where Zylo Co-founder Ben Pippenger breaks down your burning questions about SaaS and how to manage it.Brought to you weekly by Zylo, the industry leader in SaaS Management and experts that help organizations of all sizes manage, measure, and maximize the value of their SaaS.For free resources to help you on your SaaS management journey, visit <a href="https://zylo.com/" rel="noopener noreferrer" target="_blank">zylo.com</a>.